Orders are processed on open business days only (Monday to Friday). Order processing times can vary between 1-4 business days. Once the shipment had been picked up from our warehouse it should be delivered within 5-10 business days to Canada or the US depending upon the region and shipping destination. Clients will be notified in the case of any additional delays.
We strive to have our products ready for delivery at the soonest possible time. If the item ordered is delayed for any reason our service department will send an email notifying you of this.
Items on pre-order will become available around the same time as orders are being sent to boutiques. If you would like to know approximately when the items you pre-ordered will be sent please contact us and we would be happy to tell you when we expect the items to be in stock.
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melissanepton.com is engaged in constantly improving the performance of its customer service. We welcome any comments, suggestions and ideas you may have to help us in that regard.
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Modifications and Updates
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